Sam McNerney

Numbers person, word person. Brooklyn, NY

Consumer Insights & Research Lead | Brooklyn, NY

I help brands and agencies figure out who to talk to, how to position themselves, and what to say. Mostly by asking people better questions, then turning what they tell me into an argument a team can act on. Consumer insights lead with 10+ years of helping brands and agencies decide who to target, how to position, and what to say. Founded Publicis North America's first behavioral science unit. Since 2020, founder of McNerney Insights & Marketing, serving clients across food and beverage, CPG, publishing, fintech, and the public sector.

Q1.How should this page talk to you?

Pick one to see the rest of the page.

I've spent years telling clients that stiff, corporate questions get stiff, corporate answers. So here's my resume both ways.

How I got here

Last summer, I downloaded every email I’ve sent or received since 2009, the year I signed up for Gmail.

I was curious what fifteen-plus years of work would look like if I ignored the usual version of a résumé—the titles, companies, dates—and followed the actual trail instead.

Careers look much cleaner in retrospect than they do while you’re living them. Mine certainly does. A blog led to a publishing job. That job disappeared. A family friend introduced me to someone at an ad agency. A friend there showed me how to run surveys. Years later, a layoff turned into an independent research business.

Most of the emails in between are completely ordinary. But a few are little hinges: an internship offer, a note from an editor, an introduction, a new client. Put together, they tell a version of my résumé that feels more accurate than the résumé itself.

So that’s what this is: the story of how I got here, told through my inbox.

Why We Reason website screenshot
250 Words and Simon & Schuster screenshot
250 Words Taking a Break screenshot
© OpenFreeMap · © OpenMapTiles · © OpenStreetMap contributors
Why We Reason website screenshotNew York Times "The Stone" screenshot250 Words and Simon & Schuster screenshot250 Words Taking a Break screenshotPublicis logoPsychology survey screenshot
Prospect tool screenshotCrosshairs tool screenshotMadeleine tool screenshot

Last summer, I downloaded every email I’ve sent or received since 2009, the year I signed up for Gmail.com.

This dot is my Gmail account. As you scroll, the people in my inbox—and the email connections between them—will appear around it.

I’m going to use that trail to tell the story of my résumé, pulling out a few emails where the plot changes.

This black dot represents my personal Gmail account.

Each gray dot is a person or business I’ve emailed with.

Our story starts in 2011, the year I graduated.

After I graduated, I moved to NYC and started a blog dedicated to popular psychology.

Why We Reason website screenshot

A year in, more than 30,000 people a month were reading it, and the New York Times column "The Stone" cited it.

New York Times "The Stone" screenshot

I was even published in Scientific American.

Meanwhile, I got my first taste of agency life: a three-month internship at BBH.

But it was the blog that got me a real job: Executive Editor of 250 Words at Simon & Schuster, a site serving a daily dose of business wisdom from smart nonfiction books.

I interviewed people like Arianna Huffington and Andrew Yang. But nine months in, 7,000 email subscribers wasn't enough for S&S, and they shut it down.

250 Words and Simon & Schuster screenshot

A few months later, a family friend put me in touch with someone at Publicis, and I got a job there.

Around then, a friend of mine, a psychology professor at Columbia, showed me how to run surveys and experiments online. I've been hooked ever since.

Over the next five years, I hired a second behavioral scientist, and together we built three research tools, Prospect, Crosshairs, and Madeleine, which teams used across Publicis Groupe.

I helped grow existing accounts by selling quant solutions to Walmart, Oral-B, Citibank, and Swiffer.

By then, I was the go-to quant person for new-business pitches—using surveys and experiments to support strategy on pitches for HPE, Volkswagen, Hilton, Subway, Nutella, Emirates, Champion and others.

Then, in 2019, Publicis bought the data company Epsilon, and my department went from 25 people to zero. I was on paternity leave, and the day before it ended, I was let go.

Next came what felt like a dream job. Flamingo, an Omnicom qual agency, hired me to launch its North American practice and push into quant.

My first day was the first day of lockdown. About two months later, I was let go.

It was the middle of Covid, and nobody was hiring. So I picked up a few freelance projects.

That's when a second black dot appears: sam@sammcnerney.com, the address I set up for that work.

And I loved it. One early client, Hydrant, a daily hydration mix, used my research to decide which benefits went on its pack and to pitch investors.

Eventually, I stopped looking for a job. I went all in and launched McNerney Insights & Marketing.

Cleo, a London personal finance app expanding into the US, kept me on for three years to track its brand.

I've partnered with Giant Spoon more than a dozen times, including on research that helped win Olipop's business.

With Shepherd, I ran a multi-year statewide survey behind Texas's water security campaign and presented the findings to state leadership. We did the same for Austin's light rail.

Back in 2011, I loved being inside an agency. Lately, my best work has happened inside agencies anyway.

I'm ready to go back in.

  1. 2023–now

    The City College of New York · Adjunct Professor

    I also teach Consumer Behavior & Persuasion to graduate students in City College's Branding & Integrated Communications program. Teach Consumer Behavior & Persuasion in the graduate Branding & Integrated Communications program.

  2. 2020–now

    McNerney Insights & Marketing · Founder

    Went out on my own. Since then I've run research for brands like Nespresso, Condé Nast, and Cleo, and agencies like Giant Spoon and Shepherd. Most of it answers some version of the same three questions: who should we target, how should we position, and what should we say? Lead end-to-end quantitative studies for brands and agencies, including audience segmentation, brand positioning, and message testing, from framing the business question through analysis and recommendations.

  3. 2020

    Flamingo · Principal, Behavioral Science & Analytics

    A London-based cultural insights consultancy brought me on to build its quant practice in North America. I started in March 2020, so you can guess how that went. Recruited by the London-based cultural insights consultancy to build new quantitative research products and grow its North American business.

  4. 2015–2020

    Publicis North America · Behavioral Science & Insights Lead

    Publicis North America didn't have a behavioral science team, so I started one: me and one direct report. We ran research for Oral-B, Swiffer, Bounty, Citi, and Merck, and built three tools (Prospect, Crosshairs, and Madeleine) that got used across the agency and the wider Publicis network. Founded the agency's first behavioral science unit and led it as a two-person team, managing one direct report. Led research engagements for Oral-B, Swiffer, Bounty, Citi, and Merck. Co-built three research tools (Prospect, Crosshairs, and Madeleine) used across the agency and the wider Groupe network.

  5. 2013–2014

    Simon & Schuster · Executive Editor, 250 Words

    Launched 250 Words, a daily business publication. Nine months in, it had 400,000 page views and 7,000 subscribers, and I'd interviewed people like Arianna Huffington, Andrew Yang, and Robert Sutton. Launched a daily business publication that reached 400,000 page views and 7,000 subscribers in nine months. Interviewed leaders including Arianna Huffington, Andrew Yang, and Robert Sutton. Built cross-publishing partnerships with Fortune, Fast Company, and Inc.

  6. 2012

    BBH · Intern

    Spent three months at BBH after my three-person team won the agency's internship competition. Our pitch, Good Books, had celebrities each write and design one page of a children's book. Earned a three-month internship at Bartle Bogle Hegarty by winning its internship competition on a three-person team, pitching “Good Books,” a concept in which celebrities each write and design one page of a children's book.

  7. 2011–2013

    Freelance Writer

    Started a psychology blog right out of school. Within a year it went from about 500 monthly readers to 30,000 and got cited in the New York Times. Then I wrote “Moments of Genius,” a blog on the psychology of creativity, for Big Think. Built two psychology blogs (Why We Reason; Big Think's “Moments of Genius”) to 400,000+ combined page views. Both cited in the New York Times' “The Stone.”

  8. 2008–2011

    Hamilton College · B.A., Philosophy

    Studied philosophy, which turned out to be four years of noticing how the way you ask a question shapes the answer you get. Bachelor of Arts, Philosophy. Graduated 2011.

ResultsResults for clients

The newsletter is where I experiment. This is where the work changed something in the room. Selected client outcomes, endorsements, and project wins.

pitch
win
Olipop logo via Giant Spoon logo

February 1, 2025

Helped Giant Spoon win the Olipop business.

Research that shaped the pitch and gave the team an argument that landed.

Wanted to share some great news — we won the Olipop business. Your research was a huge part of the conversation and won hearts and minds. Looking forward to working more together in the very…

— Corbin, Giant Spoon

CMO
praise
Lyft logo via Giant Spoon logo

October 30, 2024

Research and strategy work earned direct praise from Lyft’s CMO.

A reminder that when the research section is good, people notice it — not just researchers, but the client’s senior leadership.

It went extremely well. The CMO and I were JUST talking about how we were so impressed by the research and strategy sections today.

— Corbin, Giant Spoon

statewide
campaign
Texas Water Development Board logo via Shepherd logo

2025–2026

Ran the statewide survey behind Texas’s water-awareness campaign.

Designed and analyzed the study, then presented the findings to the agency’s communications leadership.

Quote coming.

long-term
partner
Cleo logo

2022–2024

Three years as Cleo’s brand tracking and research partner.

Ongoing consumer research and broader brand tracking work, not as a one-off project but as a trusted research relationship.

US market research contractor who has supported us with our consumer research & broader brand tracking surveys to date.

— Roxanne Nejad, CMO, Cleo

retail +
investors
Hydrant logo

2021–2022

Awareness work that ended up in investor and retailer decks.

Helped Hydrant on pack-claims work and an aided/unaided awareness study that became useful well beyond the research team itself.

The aided/unaided awareness study work you did for us has been super helpful and is being used in pitch decks by my team to retailers and by me to investors.

— John Sherwin, Founder, Hydrant

That's most of the story. But there are a few other things I do.

In 2023, I started offering Survey Roasts: a Loom video walking through a submitted survey, plus a document with specific rewrites.

To date, I've sold 38 Roasts to brands and agencies.

“Holy sh*t. I'm 4 minutes in and this is gold.”— Matt Mullenax, Founder & CEO, Huron

I also teach

I've been an adjunct professor in City College of New York’s Branding & Integrated Communications graduate program since 2023.

And then there’s GeoGuessr. At my peak, I ranked 354th in the world and 33rd in the U.S.

I wrote and designed an interactive, data-driven story showing how.

Read the article ↗
Survey Roast website introduction
Stripe transactions for Survey Roast purchases
City College Branding and Integrated Communications faculty
GeoGuessr rankings illustration
GeoGuessr article cover

A lot of this story started with an email.

Maybe the next part will, too.

New message
ToSam

Who I've worked with

Brands
Condé Nast, Nespresso, Cleo, Huron, Sugarbear Pro, Alen, Hydrant
Agencies
Giant Spoon, Shepherd, Interact, Publicis, Preacher, Butler, The Paragraph Project
B2B
Evidenza, Extend, Fairing, Quartr
Public sector
Texas Water Development Board, Austin Transportation Partnership
At Publicis
Oral-B, Swiffer, Bounty, Citi, Merck

Writing & speaking

My writing on research and behavioral science has appeared in Scientific American, The Washington Post, Fortune, TechCrunch, Psychology Today, and BBC Focus. I've given talks at Unilever, IDEO, and Publicis Groupe.

Get in touch

sammcnerney@gmail.com LinkedIn Download the PDF resume